Last updated May 25, 2018
Test Prep for Success LLC complies with the U.S. – E.U. Safe Harbor, EU GDPR (General Data Protection Regulation) framework and the U.S. – Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Test Prep for Success LLC has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement, as well as with GDPR.
Personal Information Collected
We collect information from you in various ways when you use our Site and Applications. We may collect personal information you directly provide on our Site. In addition, we may collect personal information from you as a user of our Applications. Information we may collect includes name and email address, and phone number.
We will always ask for your consent for using these information.
In addition, when you visit our Site some information may be automatically collected. For example, it is standard for your Web browser to automatically send information to every Web site you visit including ours. That information includes your computer’s Internet Protocol (IP) address, access times, browser type and language, and referring Web site addresses. We may also collect information about your computer’s operating system and information about your usage and activity on our Site. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user-base as a whole.
We will inform you about the purpose of the cookies and ask for your consent. Furthermore, you will always be given an option to withdraw your consent for using cookies, and this will be done in a clear and easy to do way.
Use Of Personal Information We Collect
We use your personal information to provide you with services, to operate and improve our Site and Applications, to send you messages, and for other purposes described in this Policy or disclosed to you on our Site or in connection with our services. For example, we may use the information we collect from you on our Site and Applications:
to register for an account with us;
to apply to become a partner;
to personalize and improve your experience on our Sites and with our Applications;
to respond to comments and questions and provide customer service;
to deliver service messages and other services and content you request and to send information related to accounts and services, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
to send you information about Test Prep for Success; and
to conduct an aggregated analysis of the performance of our site.
Test Prep for Success may store and process personal information in the United States and other countries.
Sharing Of Personal Information
We use third parties such as a credit card processing company to bill you for services, an email service provider to send out emails on our behalf, a company to provide our forums and an employment resources company to process your job applications. When you sign up for our services, we will share the personal information you provide only as necessary for the third party to provide that service.
We made sure that our third-party partners make sure that they are also compliant with GDPR and other data and privacy protection laws.
Test Prep for Success will co-own data that may include your name, email address, phone number and birth date. We may use aggregate data collected for internal analysis purposes.
We do not share your personal information with third parties other than as described above and as follows:
Data collection, processing and storage:
You will always have the following rights: Breach Notification, Right to Access, Right to Be Forgotten and Data Portability.
Breach Notification means that Test Prep for Success obligated to notify you about any possible security breach involving your personal information within the 72 hours of it happening.
o The right to access provides you with complete transparency in data processing and storage – what data points are being collected, where are these data points being processed and stored, and the reason behind the collection, processing, and storage of the data. You will also be provided a copy of this data.
o The right to be forgotten gives you an option to erase personal data, and stop further collection and processing of the data. This process involves withdrawing consent for your personal data to be used. You can contact us at to ask to be forgotten.
o The data portability clause of the GDPR provides you with the right to download your personal data, for which you have previously given consent, and further transmit that data to a different controller.
Data Transfer and Disclosure:
We will always ask for your approval whenever they intend to transfer data outside the EU/EEA. The same rules apply when the data processors intend to subcontract part of the services you provide.
SECURITY OF YOUR PERSONAL INFORMATION
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
Test Prep for Success takes reasonable security measures to protect your personal information to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are impenetrable.
If you use a password on our Site, you are responsible for keeping it confidential. Do not share it with any other person. If you believe your password has been misused, please advise us immediately at .
Choices About Use Of Your Information
We will not send you any emails without getting your consent for this. Even if you do give us your consent, you may “opt-out” of receiving promotional emails from Test Prep for Success. You may also send requests relating to promotional messages and your permission for sharing information with third parties for their marketing purposes by Opt-out requests will not apply to transactional service messages, including messages about your current Test Prep for Success account and services.
Updating And Accessing Your Personal Information
If your personal information changes, we invite you to correct or update your information as soon as possible. We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account, request that we no longer use your information to provide you services or delete your personal information, please contact us at . We will respond to your request to have your personal information deleted within 30 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Links To Other Sites
Our Site includes links to other Web Sites whose privacy practices may differ from those of Test Prep for Success. If you submit personal information to any of those Sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.
We post customer testimonials on our web site which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to request that your testimonial be removed you may do so by emailing us at .
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us .
Social Media Features
Changes To This Policy
Test Prep for Success may change this Policy from time to time. If we make any changes to this Policy, we will change the “Last Updated” date above. If there are material changes to this policy, we will notify you by email (sent to the e-mail address specified in your account). We encourage you to review this Policy whenever you visit our Site or use our Applications to understand how your personal information is used.